|
Just a quick note to say I heard from my client MB and he and his wife were very pleased with the Diaper Cake you created for their new baby Amanda. The B's described your creation as 'absolutely the nicest baby gift' they received (and I'd say that is quite a compliment given the affluent neighborhood of Long Island they reside in). The quality of your products and customer service are superlative, and we would not hesitate to both use your service again and recommend 9-MonthsLater.com to our friends and family. Thanks again.
- Bob & Sue - First Priority Emergency Vehicles
Wonderful! I have to say that I've ordered from many other vendors in the past but 9 Months Later has definitely captured 'excellence in customer service.' I have never received a thank you card from anyone I have ordered from and when I received one from your company I was quite impressed. I have also received many comments on how nice the diaper cakes are and the quality of the items in it. Thanks for delivering great products and excellent service.
- Lori - GE Financial
Hi Markella,
Once again you have created a sensation in the Minard household. Kaiden was thrilled with his Sibling Tote and his parents and Mamie visitng from Canada thought it was the greatest thing. I can't thank you enough for the incredibly fantastic customer service and I rave about your company to my friends. Keep up the most excellent work, and I am certain Mackenzie is going to be thrilled with her Welcome Wagon.....I'm looking forward to the reaction from her parents. Thanks again...
- Stuart
Got your thank you card, man you're good. You could give our salespeople here a lesson or two. Thanks again.
- James
To Whom It May Concern: We received a call from Marcy Zirlin that they received the Twins Gift Basket and enjoyed it very much. This was the first time we ordered from your company, and everything was handled promptly and thoroughly. In addition, I felt the follow-up thank-you card from Markella Hall was a nice personal touch. Overall, we were very pleased with your products and services and hope to use them again in the future. Thank you very much.
- Denise T - Resurrection Medical Center
Thanks so much for all the attention you take to make sure everything arrives on time. I appreciate all of your assistance. This is why I use your company to send out our clients new baby gifts. Again, thank you for all your assistance.
- R. Parr - IDI
It is so rare that a product not only meets my expectation, but surpasses it. The Happy Tiers Diaper Wreath I ordered is absolutely adorable.The items included on the wreath are of high quality, the arrangment is delightful, and you somehow made it sophisticated, yet appropriate for a baby shower. I can't wait for my expectant sister-in-law and her guests to see it. I know the wreath will be the hit of the shower! I am telling all of my friends about you.
- Cheryl T
Thank you so much for keeping me up to date on the shipping of my wreath & cake. You are the first company that I have had the honor of dealing with that has cared so much, so thank you. The wreath and cake are wonderful!!! Thank you once again for such a great job done and I will make sure to let everyone know about what great service I have gotten from you, so hopefully I can send some people to do business with you. Thank you once again.
- Charlene W
I wanted to take a minute to say thank you very much for the gift! Your personal touch makes this the best company I think I have ever dealt with and it has been a pleasure. Hopefully I can repay your kindness and great customer service by sending a few people your way. I toss the name of your company around freely and I am sure you will get a few orders from those I talk to.
- Tony C - LMCO
To Markella Hall and the entire 9-monthslater.com team: I am so pleased with the purchases I made from your website (Dragon diaper cake, Baby Snoopy diaper cake, and Baby Einstein basket). First and foremost, the website is phenomenal: large and varied selection, clear and accurate pictures, complete and detailed descriptions. Secondly, your communication throughout the transaction was appreciated: emails confirming the order, tracking the progress, and verifying delivery. The gifts arrived quickly and according to the time estimated on your website. The personalized card which you sent to thank me for my business was quite unexpected and a nice touch. The friends to whom I sent the gifts were extremely complimentary of the high quality of the products. The recipient of the dragon diaper cake was overwhelmed with surprise and excitement over the abundance of 'goodies' included with the gift. The recipient of the Baby Snoopy diaper cake said she couldn't put it down because it was so adorable. Both recipients reported that the gifts arrived in perfect condition. I am truly satisfied by my purchases with you and intend to shop further with you for the holidays. I only wish you offered gifts for older children, as I would be a loyal customer throughout the children's adolescence.
Sincerely, Shellie Kennedy - NJ
Just wanted to let you know I recieved the pony yesterday and it is wonderful!! I can't wait to give it to my friend at her baby shower. It is so cute and baby will get many years of use out of the pony. Thank you so much for the wonderful customer service. I will definitely recommend you to all my friends. Thanks again. Great thank you. Talk about excellent customer service.
- Nichole S - Canada
Thank you so very much for your help. You have been very courteous in dealing with us and prompt in your service with our order. It has been a pleasure doing business with you. We most definitely plan on doing business with you again in the future. Thanks again.
- Patty G - Ontario, Canada
Thanks again for the update and keeping track of this delivery like the others. It's very nice of your business to keep track and notify customers of the delivery. This way we don't have to worry about the packages. I'm sure the gifts were a hit. Thanks as always for your great gift selection, friendliness and the personal service. I anticipate another friend's baby in the next couple months. I'll be back!!! Have a great week!!!
- Donna
I can not thank you enough for your timely fashion and prompt attention to my orders!!! Those gifts were absolutely beautiful and you made a new Mom very happy!!! Thank you again and I will be back to doing business with you real soon!Again, I can not thank you enough! Deborah's mother is now bragging about the gifts!!!!!!!!!! Maybe you can give me some thoughts on a Christening Gift, she like angels, moon & stars. I just can't believe the personalized customer service here!!! Thank you.
- Sharon C - MA
Thank you very much for the order. I was amazed at how fast it was made and delivered. I was told the basket looks great. Thanks for a quick and easy order with a great product. I will definitely keep you in mind for the future.
- Brian T - NJ
Thank you for your e-mail. I wanted to let you know how much I enjoy working with your company. The customer service is second to none! You are doing a fabulous job! Keep up the great work!
- Kindest Regards, Dee M, President - DKM Insurance
I love it - it so cute - thank you so much for taking such good care of my order & making sure it got to me in time for the party - I absolutley love it - it looks as cute as the picture if not cuter & the stuff on it is perfect it is just enough with out looking like to much - thank you thank you thank you - I will certainly be using you guys again.
- Barbara R - PA
Markella, I would like to thank you for all your help. I feel you have went above and beyond the call of duty. I appreciate all the help you gave me regarding my Baby Looney Tunes gift basket, also for your help in the second order I placed which was the Baby Looney Tunes plush characters. I look forward to ordering additional products from 9 months later in the future. Thanks Again.
- Nicole - Oak Park, MI
Thank you so much for the great service. Dave & Maggie loved the gift very, very much. They commented on how unique it was and how they had never seen anything like it. Again, thanks very much. The customer service was outstanding.
- Diane - AZ
I just wanted to let you know that I did indeed recieve the diaper cake and it is beautiful. I am sure the new mother will love it. Thank you so much for keeping an eye on my order. I really appreciate your interest in my order. Thank you!!!
- Michelle R.
This was the first diaper cake that I have ever ordered, and I was very pleased with it. My friend's shower/nursery has an aquatic theme, and it was perfect for her.I was also pleased with the personal e-mail and attention to my order. I will definitely order from you in the future!
- Cathy - VA
You are doing a fantastic job!!! I am not a new father yet but the wife asked for something special for her and the baby to be for Christmas and not having any experience with this I thought I was in trouble because I had no idea what do to. I happened upon your web site and ordered one of your baby baskets and I am happy to say that my wife absolutely loved it. Thank you so much for helping me make my wife's Christmas special!!!
- T. Carroll - CO
Thank you so much for all your amazing customer service, it's really hard to come by these days, so I'd love it if you could forward my email to your supervisor. Please know that we will continue to use your company for our new T-Mobile babies!
- Liz - T-Mobile - CA (4 Tier Boy Diaper Cake)
I love this product!!! The Keepsake is unique and something that I think mothers will truly treasure as a place to hold their keepsakes.
- Andrea - PBS Media (Surprise Surprise Keepsake Basket)
I highly recommend 9-Months Later to anyone wanting to provide someone special with a beautiful baby gift with very little effort. I sent a package to my client who was touched by the thoughtfulness of the keepsake gift. The best part was it only took me minutes to coordinate and fit in the Company's budget - Thank You!
- J.R - Omnipress (Sugar & Spice Keepsake Basket)
Hi Markella, the Diaper Cake was great as always, and your service is nothing short of fantastic! This was the first of your packages Sue and I had the opportunity to deliver "e;first hand"e;, so we had the opportunity to see what a great hit it was. Best wishes for continued success and thanks again.
- Bob & Sue Freeman
Excellent and fast service! I thoroughly enjoyed my shopping experience with you guys. It was a pleasure doing business with you.
- E.Tome - Ontario, Canada
Thank you so much. The gift is wonderful. Thank you for the wonderful customer service. I know I will continue to order from your company in the future now that I have found you! Thanks again. It was very much appreciated.
- Kristin S - Plant City, FL
I am very pleased with the quick and friendly service received from 9-Months Later. Thank you for the warm, reassuring, and informative emails. Since it was my first time purchasing from your company, I was a little apprehensive about making the purchase. I hope to purchase from 9-Months Later in the future!
- Teresa - MI
Thank you so much for your quick response. I love the look of your diaper cakes, I looked at many different web sites and in my opinion yours was by far the best!. Thank you.
- Jennifer
I thank you so much. It is darling and every bit satisfying. I appreciate your kind and meticulous follow up. You will hear from me again!
- Beth - GA
The recipients were absolutely thrilled with the gift basket. They stated that of the many baskets they received, the one I sent was the most special and had the best assortment of gifts. Thank you for doing such a tremendous job and delivering such a great product! I will certainly be recommending you to my friends.
- Stuart F - Canada (SuperHero Keepsake)
I am incredibly impressed by your site. I received the cake before you had anticipated and I am extremely happy with the results. I will be sure and use your website again. Thank you.
- Meggan C - Reno, NV
THANK YOU GUYS SO MUCH. THE CAKE LOOKED GREAT! EVERYONE LOVED IT. MY DAD AND BABY WERE VERY SURPRIZED. I LOOK FORWARD TO DO BUSINESS WITH YOU IN THE FUTURE. THANKS AGAIN.
- GINGER - NJ
Thank you for the notice. My friends were very pleased and so were we. We're glad to have discovered your website and efficient service. Thank you once again!
- Claudia - Canada
Thank you for the phone call, I got the automated confirmatiom for the order, and thank you for the card you guys are great your customer service is top notch! I run a business of my own on the internet and that's the way to do it. This is my second baby (well not mine!) this month I have a couple more over the next 9 months you will definitely be getting my business. Thanks Again.
- A. Leeper - FL (Diaper Wreath)
Thank you so much!! There are lots of "e;baby cakes"e; and "e;diaper cakes"e; on the web, but yours are the coolest I've ever seen. Thanks.
- Steph - CA
I wanted to thank you for your customer service and how fast the keepsakes box I ordered came. I can email you in a couple of weeks to let you know how the mother likes the gift. Thank you it was hard to find a gift basket that was made up of Looney Tunes. Thank you.
- Jenne - CA
Thank you very much for making the changes with such short notice. Your service is wonderful and I will be recommending you to colleagues in the future! Thank you again and take care.
- Nikki Thornton
Everything has been excellent - Thank You.
Kory - NY
My Husband and I received one of your Keepsake Box from his employer and all I can say is WOW!! A real gem and amazing useful products. You are truely gifted. I have just placed my second order and I always recommend you to my friends.
- Megan S - CA
Thank You so much for the thoughtful gift! It's the perfect place for our baby's artifacts and treasures. This is truly something she will be able to enjoy for many years ahead.
- The Murphy Family - CA (Sugar & Spice Keepsake Basket)
Thank You - My friend received her gift basket and Loved It! It got there really fast. Thank You Again.
- Chasity C - GA
Thank you so much for all the attention on the special gift for our new niece. They received the package quickly and thought it was sooooo unique! It was a hit! In addition, thank you for sending a little note in the mail. That made it extra special. I will recommend you to my friends and clients.Thanks a bunch and good luck!
- J.M -Monarch Interiors Inc.
This is great. Thank you for your help. We will definitely order from you again!
- Charissa - Heidrick & Struggles International
I was very impressed with how quickly my order was processed and shipped. Then when I saw the diaper cake in person, I was even more impressed. I will definately tell everyone I know about your products and the service that came with it. Thank You.
- Renee D - VA
I ordered your 3-Tier Diaper Cake for my friend and presented it to her at her Baby Shower. My friend absolutely loved it and would not stop thanking me and all the other girls thought it was the best gift and the hit of the party. Thank You so much for such a beautifully presented gift and for making me look so GOOD! We recommend you to all our friends!!!!
- Michelle T - New York
Thank you for attentive, personalized service. You made it so easy to correct my mistake. I chose 9-months later because of your success in the past and I will continue to use you for our baby gifts in the future. Thanks again and have a great day!
- L.R. Agency Insurance Service
Thanks so much Markella, My friend in Germany just left me a message saying she loved the baby cake :-). Best regards, and thanks for doing a great job.
- N.S. EMC (Turtle Diaper Cake)
I WAS a guy with no idea about babies or baby gifts, finding you has solved my problem and I now know everything about baby gifts - I just log on to the experts! Thanks 9 Months Later I now look forward to purchasing Baby Gifts with confidence!
- Uncle Michael - Los Angeles
|